Cookies policy


We use our own and third-party cookies to improve the browsing experience. By continuing to browse, we understand that you accept our COOKIES POLICY.

Cookies policy


A cookie is a small file, usually made up of letters and numbers, that is installed in your computer, tablet, mobile phone or other similar device when you use it to visit a website. Cookies are used by website owners to make their sites work or to make them work more efficiently, as it is necessary to provide web browsing with innumerable advantages when offering interactive services.


The following information about types of cookies will help you understand and appreciate our cookies policy:

According to its duration:

Session cookies. They are temporary cookies that stay in your device until you leave the website that uses them, so none of them are recorded on the user’s disk. The information obtained through those cookies is used to make operational management possible with each of the users who are simultaneously accessing the web.

Persistent cookies. They are cookies that stay stored in the cookies space of your device once you leave the website, and that will be consulted again by these website the next time you access it, with the purpose of remember information provided by the navigation (for example: directly access to the service without the necessity of doing the login process) or the purpose of offering a commercial service (for example: offer similar products or services that are similar to the ones previously consulted).

According to their origin:

The cookies exchanged when browsing a web page can be:

Cookies of origin or owned. They are cookies generated by the web page that is being visited.

Third-party cookies. Thay are cookies that are received by navigating through the web page, but that have been generated by a third-party service that is hosted on it. An example can be a cookie used by an advertisement or publicity banner that is on the web page that we visit. Another could be a cookie used by a visits counter hired by the website that we are visiting.

According to its purpose:

Cookies can be used with different purposes:

  • Technical purpose: allow users to navigate through the website, platform or application and the usage of different options or services that it contains.

For example: control traffic and data communications, sessions identification, access to restricted parts of the website, remember the elements that form an order, carry out the purchase process of an order, make the request for registration or participation in an event , use security elements during navigation, store content for the dissemination of videos or sound or share content through social media.

  • Customization. Allow the user to access to services with some predefined general characteristics based on a series of criteria in the user’s terminal.

For example: lenguage, type of browser used to access the service, regional configuration from where you are accessing, etc.

Analysis or performance. Allow the cookies’ responsible to track and analyze the behavior of those users linked to the website. The information collected through this type of cookie is used to measure the activity of those websites, platforms or applications and to elaborate navigation profiles of those users that visit the web page, applications or platforms, with the purpose of introducing improvements according to the analysis of users usage data.

  • Advertisement. Allow the management, in the most efficient way, of advertising spaces that the editor has included in a web page, application or platforms from which it provides a requested service, based on criterias as edited content or the frequency in which those ads are shown.
  • Behavioral advertisement. Allow the management, in the most efficient way, of the advertising spaces that the editor has included in a web page, application or platforms from which it provides a requested service. Those cookies store users’ behavioral information and it is obtained through a continuous observation of their navigation behavior, which allows them to develop a specific profile to display advertising based on it.

If you need more information about any specific type of cookie, go to the privacy policies of the cookie domain. The cookies that we use in are the following:


_unam Google Analytics Save the clicks that users make on social media for internal statistics of ShareThis. 10 months

_utma Cookie de usuario. Generates a unique user ID and records the date, the first and the last time the user visited the web. It is used to make a summary of how many times this unique user visits the web page. 2 years

_utmb Cookie de sesión. Records the time of arrival at the page and expires 30 minutes after the last page view record. It is automatically deleted when changing to another websites or closing the browser. 30 minutes

_utmc Cookie de estado de la sesión. It is used to determine if the user was in a new session or visit. At the end of the browsing session.
_utmt Cookie de navegación.. It is used to limit the percentage of requests. 10 minutes

_utmv Cookie de variable de usuario. It is used to further segment demographic data such as gender or age. At the end of the browsing session

_utmz Cookie de origen del usuario. It stores the origin of the visitor, the path followed to access the web. 6 months

_refinerycms_session Private cookie of the refinery content manager, which is used to create the content of the web. At the end of the browsing session

If you want to eliminate registered cookies by NEOSYSTEMS, where you have the instruction to do it according to your browser:

  • Internet Explorer
  • Google Chrome
  • Firefox
  • Safari
  • Otros

In general, to eliminate cookies in your browser, you should go to the menu “Preferences or configuration of your browser and look for the section Privacy. There you will find the options to manage cookies and other types of data stored by the websites you visit, and also to configure the behavior of your browser when processing cookies.